Online Services

Access Bank of Zambia online services for investors, financial institutions, and regulated entities.

Available Services

Investor Portal

Access the Government Securities Investor Portal for Treasury bill and bond transactions

  • Real-time auction participation
  • Portfolio management
  • Settlement tracking

External Licensing

Apply for licenses to operate as a financial service provider in Zambia

  • Online application submission
  • Document upload
  • Application status tracking

BSA Return Submissions

Submit Bank Supervision Act returns and regulatory reports online

  • Secure document upload
  • Submission confirmation
  • Historical submissions

Support & Contact

Help & User Guides

Manuals, FAQs, and contact escalation

Service Desk

Email: servicedesk@boz.zm

Hours: Monday – Friday, 08:00 – 17:00 CAT

BoZ Assistant

Ask me anything about Bank of Zambia

Welcome to BoZ Assistant

I can help you with information about Bank of Zambia services, policies, and more.